FAQS
Here’s What You Should Know!
We provide a wide range of plumbing services, including repairs, installations, maintenance, and emergency plumbing assistance for both residential and commercial clients.
Our team is available 24/7 for plumbing emergencies, and we aim to respond promptly to address urgent issues, typically within the hour.
We serve Campbelltown, Camden, Wollondilly and the surrounding suburbs. If you're in these areas and need plumbing assistance, call us.
Yes, we offer preventative maintenance plans to help prevent plumbing issues and ensure your system operates efficiently. Regular maintenance can save you money in the long run.
Yes, we specialise in sewer and drain cleaning, using advanced equipment to clear blockages and ensure proper drainage.
Absolutely, all our plumbers are fully licensed and insured to provide you with professional and reliable service.
Yes, we offer free estimates for most plumbing projects. Contact us for a consultation to discuss your specific needs.
We have experience in kitchen and bathroom remodels, handling plumbing installations and upgrades to ensure your project runs smoothly.
We stand by the quality of our work and offer warranties on our plumbing services. The length of the warranty may vary depending on the service provided, ask us for details.
Yes, we prioritise eco-friendly practices and offer options for sustainable plumbing solutions and fixtures to reduce water consumption and environmental impact.
Scheduling a plumbing service with us is easy. Simply give us a call or email us to request service and we'll get back to you promptly to arrange a convenient appointment.
Low water pressure can be caused by several factors, including leaks in the plumbing system, sediment build-up in pipes, or issues with the water supply. If you're experiencing consistently low water pressure, it's best to have a professional plumber inspect your system to identify and resolve the root cause.
The frequency of septic tank pumping depends on factors such as the tank's size, the number of people in your household, and your water usage habits. As a general guideline, septic tanks typically require pumping every 3-5 years. However, it's best to consult a septic system specialist to determine the optimal schedule for your specific situation.
A running toilet is often caused by a faulty outlet/seating washer or inlet valve inside the tank. When these components don't seal properly, water continues to flow into the bowl, leading to the constant sound of running water. Replacing the outlet/seating washer or inlet valve usually resolves this issue.
Discoloured tap water can be a result of rust or sediment build-up in the plumbing pipes. If you notice discoloured water, especially after periods of non-use, let the tap run for a few minutes to flush out any contaminants. If the issue persists, consult our plumbing service to assess and address the cause.
Yes, tree roots can infiltrate underground pipes, causing blockages, leaks, and damage. To prevent this, avoid planting trees near your plumbing lines and regularly maintain your pipes to detect and address root intrusion early.
Yes, using a plunger can often effectively clear minor clogs in kitchen sinks. Ensure you have a good seal around the drain and use firm, even pressure when plunging. For persistent or severe blockages, consider consulting a plumber.
An unusually high-water bill can be a sign of hidden leaks, faulty fixtures, or increased water usage. To identify the cause, check for visible leaks, monitor water usage habits, and consult a plumber to locate and repair any hidden leaks or plumbing issues.